Apple’s new iPhone 12 mini, iPhone 12, iPhone 12 Pro and iPhone 12 Pro Max are selling like hot cakes. But Apple has now quietly confirmed, they are also selling with a serious hardware problem.
According to an internal apple document obtained by MacRumors, Apple has acknowledged that iPhone 12 models are suffering from significant display issues, including flickering, green and gray glowing and a variety of other lighting problems.
Interestingly, despite users posting some extreme examples of their discolored iPhone 12 displays (see below), Apple’s internal document told Authorized Service Providers “to avoid servicing affected iPhones, at least for now.” While this may anger owners, I suspect the reason is Apple will first attempt to try and fix (or at least mitigate) some of these problems with iOS updates.
Apple gives no timeline for this, however history does. Apple’s previous iPhone 11 range also suffered from green tint problems and, while the company did replace some units under warranty, it managed to address milder cases in iOS 13.6.1, which arrived about two months after the first reported problems.
With leaks around Apple’s next-gen iPhone 13 already revealing its display will be one of the biggest upgrades, hopes will be high that this issue won’t occur for a third successive generation. That said, this won’t be much comfort to those stuck in limbo right now.